Quincy Qurators
An Experience Curated For You
Imagine a stay where your arrival is anticipated, your requests often pre-empted, and your delight, our constant motivation. At the Quincy, our team works as one to curate precisely this kind of experience for you.
It begins with your booking. Our Quincy Qurators do all they can to discover your preferences – individual needs, quirks, dietary requirements and the like – so that we begin preparing while you’re packing. (Returning guests will find an uncanny dossier has been built up on them from previous stays.) On arrival, your Qurator will handle your luggage and check-in, welcome you with an ice-cream treat, and introduce you to your room, the hotel amenities, and unique Quincy perks like breakfast that’s available till 3pm.
But our real focus is to deliver anticipation. Anticipatory service on our part creates an exceptional guest experience; anticipation on your part heightens excitement and paves the way for incredible memories that linger long after your stay is over. Our Quincy Qurators train relentlessly on anticipation, thinking ahead and staying informed, honing their instincts and observation skills to pick up on subtle cues and stray comments to craft spontaneous, thoughtful touches that surprise and delight.
Like decorating a guestroom with photos of their favourite boy band when they discovered the guests were in town for their performance. Dashing out to buy a box of dinosaur plasters for a child guest when she fell and cut herself when trying to save her dino plushie from falling into a drain. Offering to chaperone an elderly guest while he attempted to put in a daily walk around the hotel grounds. Or making 100 friendship bracelets for our guests to exchange with other Swifties at Taylor’s ERAS concert.
The result? A guest experience where the people are friendly, the energy is lively, conversation comes naturally, and the service is unexpected and – as we like to say – delivered before it’s demanded. Come, be yourself at Quincy. May our anticipation reflect yours.
